Privacy Policy – Funnel OS
Funnel OS (“we”, “our”, or “us”) operates the website www.funnelos.in and provides a software platform to users for business automation. We are committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By accessing or using our platform, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal and usage data in the following ways:
A. Personal Information
When you register, subscribe, purchase, or interact with our services, we may collect:
Full Name
Email Address
Phone Number
Company/Business Details
Billing & Payment Information (via secure third-party processors)
GST Number (if applicable)
B. Usage Data
When you use our platform, we may collect:
Browser type, IP address, device type
Date/time of visit, pages visited, and time spent
Behavior tracking (clicks, scrolls, interactions)
C. Cookies & Tracking
We use cookies and similar technologies to:
Enhance user experience
Remember preferences
Analyze traffic and platform performance
You can manage cookies through your browser settings.
2. How We Use Your Information
Your data is used for the following purposes:
To provide and maintain our software and services
To send transactional and service-related communications
To improve platform performance and user experience
To respond to support queries and technical issues
To send marketing and promotional emails (with opt-out option)
To comply with legal and regulatory requirements
3. Sharing of Information
We do not sell or rent your personal data to third parties. We may share your information with:
Service Providers: Payment gateways, email providers, analytics tools
Legal Authorities: When required by law, court order, or government request
Affiliated Partners: Only with your consent, for program or integration purposes
4. Data Security
We implement industry-standard measures to protect your information:
Secure SSL encryption for data transmission
Encrypted storage and database access control
Role-based platform access
Regular security audits and backups
However, no system is completely secure. We cannot guarantee 100% protection from breaches, though we take every reasonable precaution.
5. Data Retention
We retain your data as long as your account is active or as needed to:
Comply with legal obligations
Resolve disputes
Enforce agreements
You may request deletion of your data at any time (subject to legal exceptions).
6. Your Rights (under Indian Law)
As an Indian user, you may:
Request access to the data we hold
Ask for correction of incorrect or outdated data
Withdraw consent for marketing communications
Request deletion of your account and data
To exercise these rights, please email: privacy@funnelos.in
7. Third-Party Services
Our platform may link to or integrate with third-party tools (e.g., Razorpay, WhatsApp API). These services have their own privacy policies, and we are not responsible for their content or practices.
8. Children’s Privacy
Funnel OS is not intended for users under the age of 18. We do not knowingly collect personal information from minors.
9. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated "Effective Date". Your continued use of the site after such changes constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact:
Funnel OS respects your right to privacy. Your trust is our top priority.
We are committed to protecting your personal data with integrity and transparency.
